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About Us |
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For 17 years the owners of OrthoStoX have sold and marketed Therapy Softgoods and Appliances in the international Medical Sales Industry and have listened to thousands of customers the world over express their needs for guaranteed quality, reliable supply and good value-for-money.
Owner Andy Coates has been privileged enough to work for three international blue chip companies with Johnson and Johnson Orthopaedics, Tyco Healthcare (Kendal-Camp) and Otto Bock Healthcare from grass root sales through marketing and up to sales management.
This experience has given us a useful insight in to the demands of the contemporary Allied Health Professional market. Consequently, we have established OrthoStoX where our paramount aims are to listen to you, our customers, and tailor a supply service for you by offering a product solution, delivering the goods on time and at best value-for-money. We firmly believe that service levels must always exceed expectations so that you can concentrate on the very important business of caring for patients.
We are working with several local manufacturers and, in the main, with two product providers of global notoriety:
- DeRoyal Indutries is proud to be the largest supplier of orthopaedic softgoods to clinics and hospitals in the US. All their products are well researched and are sold the world over. Under Sports Medicine, the well renowned Three-D Orthopedics brand supplies practical, high-quality, innovative, off-the-shelf orthotics including low-profile walkers. The range of Spinal Orthoses available are hallmarked with the reputable Atlanta International name.
- Tricare Medical Co. are a well-established Chinese manufacturer who are providing us with our own Australian designed line of OrthoStoX-branded products, that represents our quality value-end of orthopaedic softgoods and appliances.
Our Commitments To You:
- source stock from world-leading quality manufacturers
- ensure all sponsored product is TGA-listed and quality-assured
- source from several Australian suppliers
- will source from third party suppliers to fulfill your specific requirements
- guarantee highly competitive pricing and best value-for-money in the market
- warehouse product in and distribute out of Victoria
- employ renowned carrier Couriers Please for your assured delivery needs
- make order processing and invoicing simple and easy to understand
- offer our Professional Account customers 30 days credit terms
- provide several easy payment options (online or direct)
- offer 30 day Sale Or Return sample evaluation period
- offer an up-to-date electronic information service (new products, developments, clinicals, price lists and promotions)
- provide a full return policy
- warranty all product for a minimum of 6 months
- honour customer loyalty with an ongoing bonus discount scheme
Please take a moment to register your account on the website. As a Professional Customer we will approve your registration and enable the wholesale prices for you to view exclusively. You will also be able to order online and manage your own account, or simply use it as a convenient electronic catalogue that we are continuingly updating. In addition, we hope to keep close to you and responsive to your needs by offering hands-on sale or return sampling and postings on new product information.
Most of the products illustrated on our website are high stock items; some you will find are low-stock ‘evaluative’ items - please contact us as we will be delighted to have the opportunity to discuss your interests and requirements further.
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